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The reaction to the event was really positive. We got some really interesting and useful answers to the questions around what the town history is and how it should be applied. We are looking into the possibility of doing a similar thing this summer.

- Deborah Jarman Voluntary Education and Outreach Officer



Leominster, a town of approximately 10,000 people in Herefordshire

Type of museum:

Entirely volunteer-run, charitable incorporated organisation (CIO) with a board of trustees

About Leominster Museum:

Founded in the early 1970s, the museum was set up to preserve the history and tell the story of Leominster and surrounding villages in Herefordshire. It offers a permanent collection of objects and changing temporary exhibitions on subjects of local interest. It also runs a bespoke education service and ad hoc events, all funded by Friends subscriptions, visitor donations, profits from merchandise sold and occasional grants.

Scratch Project:

The team wanted to experiment with new ways of engaging local people with the museum and the town's history, asking visitors what the role of the museum should be within the town. The experiment was Trails of the Unexpected, an interactive trail around Leominster, which followed the progress of the museums' most evocative artefacts, a Chelsea bun, baked in the town and sent to a beloved brother in the front line during the First World War.

The team also Scratched new role descriptions for some of the volunteer positions and are exploring ways of developing their purpose and mission as an organisation.